Welcome to CareCoverTop. These Terms and Conditions govern your use of our insurance services and website. By accessing our services, you agree to comply with these terms.
CareCoverTop provides insurance services for senior citizens in Singapore. We offer insurance consultation, policy selection, claims assistance, and other insurance services as outlined in our service packages.
By using our services, you agree to provide accurate and complete information regarding your insurance needs and health requirements. False or misleading information may result in inappropriate insurance recommendations or unsuccessful service delivery.
Clients must provide accurate and complete information regarding their insurance requirements and health circumstances. Incomplete or false information may result in inappropriate insurance recommendations or unsuccessful outcomes.
Our insurance services include fees for consultation, policy administration, claims processing, and ongoing insurance support. All fees will be clearly communicated and agreed upon before service commencement.
Insurance services are provided based on the information you provide and current insurance frameworks. CareCoverTop acts as your insurance advisor and is responsible for providing professional insurance guidance within our scope of services.
Insurance service fees are refundable within 48 hours of payment if no services have been rendered. Once consultation or policy processing begins, fees are non-refundable. For ongoing services, unused portions may be refunded on a pro-rata basis.
You may cancel ongoing insurance services with 7 days written notice. Any prepaid fees for unused services will be refunded according to our refund policy.
Our advertising practices strictly comply with Google Ads policies. We maintain transparency in our service offerings and pricing, and do not engage in misleading advertising or misrepresentation of insurance services.
All content on our website, including text, graphics, logos, and software, is the property of CareCoverTop and protected by intellectual property laws.
CareCoverTop's liability is limited to the amount paid for our services. We are not responsible for insurance claim outcomes, policy decisions by insurance providers, or indirect damages.
Any disputes arising from our services will be resolved through mediation or arbitration in Singapore, in accordance with Singapore law.
These terms are governed by the laws of Singapore. Any legal proceedings must be brought in Singapore courts.
For questions about these terms, please contact us through our website or directly at our office.
We may update these Terms and Conditions periodically. We will notify you of any material changes through our website or direct communication.